Privacy Policy

1. Introduction & Scope

TalkNToast ("Company," "we," "us," "our," or "Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services ("Platform").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Platform. By accessing and using TalkNToast, you acknowledge that you have read and consent to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide Directly:

• Account Information: Name, email address, password, date of birth, gender, sexual orientation, location, and profile information
• Profile Content: Photos, videos, biographical information, interests, preferences, and other user-generated content
• Communications: Messages, chat content, and interactions with other users
• Verification Information: Payment information (if applicable), identity verification submissions, or other authentication data
• Support Information: Communications with our customer support team, feedback, complaints, and survey responses

Information Collected Automatically:

• Device Information: Device type, operating system, unique device identifiers, mobile network information, and device settings
• Access Information: IP address, access times, pages viewed, referring URL, and actions taken on the Platform
• Location Data: Precise location information (if permissions granted), GPS data, and location-based services
• Cookies & Tracking: Cookies, web beacons, pixels, and similar tracking technologies
• Usage Analytics: Interaction patterns, features used, time spent on Platform, and user behavior patterns

Information from Third Parties:

• Information from social media platforms if you link your account
• Payment processor information when making transactions
• Information from service providers and analytics partners
• Information you choose to share from your contacts or other users

3. How We Use Your Information

TalkNToast uses collected information for the following purposes:

• Service Provision: Creating and maintaining your account, enabling communication with other users, and providing core Platform features
• Matching & Recommendations: Analyzing your preferences to suggest compatible matches and personalized content
• Communication: Sending transactional emails, notifications about matches or messages, and service updates
• Marketing: Sending promotional materials, newsletters, and special offers (with your consent)
• Safety & Moderation: Detecting and investigating abuse, fraud, violations of Terms of Service, and illegal activity
• Legal Compliance: Responding to lawful requests from authorities and complying with applicable laws
• Service Improvement: Analyzing usage patterns, conducting research, and improving Platform functionality
• Fraud Prevention: Monitoring for unauthorized access, payment fraud, and suspicious account activity

4. Information Sharing & Disclosure

We may share your information in the following circumstances:

• Other Users: Your profile information is visible to other Platform users as part of the core functionality. Messages sent on the Platform are visible to recipients.
• Service Providers: We share information with vendors who assist with hosting, analytics, payment processing, email services, and customer support
• Law Enforcement: We may disclose information in response to lawful government requests, court orders, or when required by law
• Business Transfers: If TalkNToast is acquired, merged, or sold, your information may be transferred as part of that transaction
• Safety & Legal: We may disclose information to protect our rights, privacy, or safety, or to prevent illegal activity
• With Your Consent: We may share information when you explicitly consent to sharing

IMPORTANT: Once you share information on your profile or in messages, other users can see it, screenshot it, download it, and share it further. We are not responsible for how other users use or share your information.

5. Data Protection & Security

We implement comprehensive security measures to protect your personal information:

• End-to-end encryption for sensitive communications
• Secure password hashing using bcrypt and modern cryptographic standards
• SSL/TLS encryption for data transmission over the internet
• Regular security audits and penetration testing
• Access controls limiting employee access to personal information
• Secure data storage with restricted access

LIMITATION: While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information. Users are responsible for maintaining the confidentiality of their passwords and account information.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Active Accounts: Information is retained while your account is active
• Deleted Accounts: We retain certain information for a reasonable period after deletion for legal, fraud prevention, and business purposes
• Backup Data: Information may persist in backup systems for up to 90 days
• Legal Hold: Information may be retained indefinitely if required by law or legal proceedings

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Right to Access: You can request a copy of the personal information we hold about you
• Right to Correction: You can request correction of inaccurate or incomplete information
• Right to Deletion: You can request deletion of your personal information (with some limitations)
• Right to Portability: You can request your information in a portable format
• Right to Object: You can object to certain processing of your information
• Right to Opt-Out: You can opt out of marketing communications and certain data uses
• Right to Withdraw Consent: You can withdraw consent for information uses you previously agreed to

To exercise these rights, please contact us at privacy@talkntoast.com. We will respond to your request within 30 days or as required by applicable law.

8. Third-Party Links & Services

Our Platform may contain links to third-party websites and services that are not operated by TalkNToast. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices.

We recommend reviewing the privacy policies of any third-party services before providing your information or using their services.

9. Cookies & Tracking Technologies

TalkNToast uses cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for account functionality and security
• Analytics Cookies: Help us understand how users interact with the Platform
• Marketing Cookies: Used to deliver personalized advertisements and track campaign effectiveness

You can control cookies through your browser settings. Disabling cookies may affect Platform functionality.

10. Children's Privacy

TalkNToast is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we become aware that a child has provided information, we will delete such information and terminate the child's account. If you believe a child has used our Platform, please contact us immediately at legal@talkntoast.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our Platform and updating the "Last Updated" date.

Your continued use of the Platform after updates means you accept the revised Privacy Policy.

12. Important Disclaimers

13. Contact Us

If you have questions about this Privacy Policy, privacy concerns, or want to exercise your privacy rights, please contact us: